Freelance UX designer for complex digital products
I’m Simon Lugte, a freelance UX and product designer based in the Netherlands. I help teams simplify complex customer journeys, portals and internal tools, from user research to a tested design your team can build on.
Talk about your UX challengeHow I can help your team
A customer journey where people drop off
For VodafoneZiggo Priority, I researched why customers struggled to find rewards and used those insights to make the experience clearer.
View the case study for VodafoneZiggo Priority
A portal with complex tasks
At ABN AMRO, I worked on making roles, permissions and access easier to understand for the people who manage them.
View the case study for ABN AMRO User Management
An internal workflow with too much manual work
For Planklaar, I designed and built a single workspace for a permit process previously spread across Excel, PDFs and email.
View the case study for PlanklaarLooking for help with your product?
Tell me what your team is working through.
Talk about your UX challenge